The speed is fine but the download is so slow that i cant download my emails and dropbox can not connect at all. For your connection, the acceptable range of speeds is 4 mbps21 mbps. So i got an email from plusnet yesterday saying your actual line speed is 7. Plusnet fibre broadband comes in 2 speed tiers, including up to 36mbps and up to 66mbps on average.
If you were using a wired connection, you should check for other problems and then try our recommendations to improve your broadband internet speed. Hello everyone, signed up to plusnet and got going a couple of weeks ago. Find out just how slow your connection is by using our free broadband speed checker. The speed test has been built to test broadband download speeds up to and above 100mbps. On my xbox the download speed varied from about 35mbs or at least thats what the xbox was telling me. Im not sure what else youll need to know so if you need any more information just ask. Ive noticed over the past few weeks that the p2p download speeds on plusnet at offpeak times appear to be a lot slower than. Download speed super slow only on one computer microsoft.
Plusnet current problems, issues and service status. Plusnet protect powered by mcafee optional security suite of antivirus, anti. Superfast fibre broadband is ideal for busy homes with lots of devices. Im not sure if the adapter is awful, if it is a problem with drivers, or what. I have also had terrible speeds for the past 2 weeks. In this speed range, plusnets broadband sits firmly in the middle of the other providers. Very slow download speeds have a new win 7 dell inspiron 620, i3 processor with a builtin dell 1520 lan card atheros build. Loss of speed with plusnet router tplink soho community. Currently it ranks on the place 10 from 129 providers in united states.
The type of broadband available where you live check your speed and products. Limit the p2p transfer to pcs on your local network. Plusnet broadband deals compare with broadband finder. As mentioned above try and reset the router, if thats your download speed as mentioned above try and reset the router, if thats your download speed normally you should be getting around 12mbps upload speed i should think. Under the code we aim to make sure youre aware of the estimated broadband speed you should receive and have the opportunity to end your contract without paying an early termination charge, if you dont receive your minimum guaranteed speed. Slow download speeds blighting plusnet users on saturday. However when i phoned with an initial enquiry i was only offered the great deal of. If youre having trouble with your broadband speed, or just want to test how its doing, our broadband performance tester makes it simple. Itll depend on what ee home broadband or 4gee home plan you have with ee and the average internet speed weve estimated for your postcode. How to boost your download speed with pictures wikihow.
I have checked it and it is extremely slow and my account says that plusnet call protect is outstanding and has been for months. The speed test can tell you the exact speeds that youre getting at a particular time, which is the first step in telling what issues may be affecting your internet. Find out how to improve your plusnet internet speed and download free internet tools e. Thats why weve created a broadband speed checker to make sure you get the speed you expect. Plusnet contract is with bt, so they have to contact bt. Slow download speed on plusnet connection showing 125 of 25 messages. The high upload speed is useful for me as i put my hd movies on vimeo and they can be over 1gb. The sympton if you have not already spotted on your plusnet connection is that the download speed is slower than the upload speed for. These speeds are ideal for those who do a lot of downloading and streaming perfect for netflix binge watchers. I have reset my modem, brought a new modem and set it up and still have the same issue. Sep 17, 2017 slow download speeds blighting plusnet users on saturday.
The speed test on this page will test the quality of plusnet network only, if you are connected through it. Throughput speed will always be slower than your line speed. We recommend a high speed internet connection with high upload speeds. My speed is no more than it would be for ordinary internet. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. Plusnet offers superfast fibre broadband, with customers getting a choice of which fibre to go for. Plusnet is cranking up download speeds from 38mb to 52mb for unlimited fibre broadband customers. When i run a download speed test, it is performing at 23 mbps. But when i switch to my portable wifi everything is working fine. If you performed the speed test with a wifi connection, try connecting your device directly to your router with an ethernet cable and then run the speed test again.
When i sit my samsung galaxy tablet next to it and run the download test the tablet is getting 25 mbps reliably. They agreed to get bt onto it, bt phoned my sister, told her to run line speed test on their wholesale server first, this she did and it showed very slow speed. The test hasnt picked up the cause of this from here so well need to do some troubleshooting to start ruling things out. Unlimited 10mb average download speed unlimited fibre 36mb average download speed unlimited fibre extra 66mb average download speed. Plusnet may be slower than usual on wednesday 22nd april. A range of factors can affect your broadband speed, from distance between the. Ive noticed that my download speed is 10 mbps bt wholesale or 24 mbps speedtest but they both agree that upload speed is slow at 0. The speed at which information is transferred from the internet to your computer. R7000 slow download speeds if you have not already, i would reset the router to defaults and without doing any configuration other the connect to the internet, no wifi etc. As mentioned above try and reset the router, if thats your download speed normally you should be getting around 12mbps upload speed i should think. Download speeds average 10mbps for standard broadband, 36mbps for fibre and 66mbps for fibre extra. This is profiteering from the fact that i cannot access higher broadband speed and i am not a new customer. I have had a plusnet broadband connection at my holiday flat for just over a year, and have never achieved a download speed of more than 3. The quality of your phone line if its in poor condition, it wont be as fast.
If your lines capable of faster speeds than youre getting, you might want to check whether youve got the best type of broadband for your needs. For a while now, whenever i am uploading something such as when using dropbox or backblaze, my download speed. Your internet speed is important to you it is to us too. Make sure youre not confusing bits with bytes most broadband deals and speed tests are listed in terms of megabits or kilobits per second mbps or kbps while the progress speeds listed for most downloads are given as megabytes or kilobytes per second mbs or kbs there are 8 bits in 1 byte and a kilobit is bits while a kilobyte is. Now see what speed you have with a computer connected to ethernet port. Heres how you can see how your internet speed is calculated, what internet speeds you can expect and what to do if you need to test your broadband speed.
Two terms are generally used when talking about broadband speeds. Plusnet is a signatory to ofcoms voluntary speed code of practice. Does anyone have an answer for this or any suggestions. Sometimes slow upload speeds are the fault of your internet service provider. Having been with plusnet for the past 45months i havnt had much problems until last night, as my connection speed has dropped to 0. Hello, just wondering if theres a reason as to why my download speed is around the 5mb mark after just having fibre installed. Fast internet, slow download speed posted in networking. The internet speed test is your goto tool that will help you through the process of measuring and troubleshooting your internet speed. If youre using a plusnet 2704n or a technicolor 582n, itll be the fourth ethernet socket on the back of your router. Plusnet slow line speed bt line test inconclusive what. I put this down to school being out just my theory. Downloading a game im getting full line speed almost around 75mbps which slows to around 0mbps and then repeats the process. While some may want to describe their individual problems as a national outage with a broadband provider, when we investigated reports of slow speeds for plusnet broadband customers we were able to see some 5 to 10% that were affected.
The average download speeds on our unlimited product is 10mb. It works with the uks fastest broadband services, including virgin media, bt infinity and fibre. Quora has a great explanation of why restarting your router simply works most of the time. If resetting doesnt work try unplugging every cable for the router and plug them back in read less read more. You can get internet access in aberdeen, belfast, birmingham, bristol, dundee, edinburgh, glasgow, leeds, liverpool, london, luton, newcastle upon tyne, norwich, plymouth, preston, reading, sheffield. My upload is fine hitting around 7mb just wondering if theres a reason as to why my download seems t. The first thing that will determine how fast your broadband can be is the package you have selected. Plusnet provides three broadband products, each with a different average speed. After the connection, which seemed to go straight forwardly including firmware update, the speed dropped to 2. Then id be on her pc and it would slow to a crawl after 4pm. I recently purchased gears of war 4 for both pc and xbox. Plugging your computer directly into the router will give you the most accurate reading for the speed of your broadband and will help you work out if slow speeds are caused by a poor wifi signal. Max download speed of 495kbs when normally its 2mbs.
According to my account on the main plusnet site my line speed is 37mb. Often with cable and dsl, the upload speed is significantly slower than the download speed. As the subject says, i have a good connection speed according to the telstra speed test, but in reality, download speeds are just horrible. Overall, plusnet performs well against other uk isps, particularly if youre looking for a standard home broadband package as theyre clearly the best provider in the 10mb range. If those steps dont work, weve provided extensive explanation of how you can troubleshoot your home network. Plusnet and steam, fast to slow issue plusnet plc think. Lately, plusnet has been getting slower everyday, tonight i am running at 0. My router and microfilter are ok as i had them at the previous place and did not have any. I have been unable to reach plusnet by phone, online chat or email.
If youve got the plusnet hub one, connect one end of the grey internet cable to the dsl socket and the other to the phone socket its the smaller of the two. Our unlimited fibre has a maximum download speed of 40mbps 55mpbs if youre on plusnet unlimited fibre, which is no longer sold. Overall, plusnet performs well against other uk isps, particularly if youre looking for a standard home broadband package as theyre clearly the best provider in. The 10mbps standard broadband deal offers just a 1mbps upload speed, but dont panic youll be using your download speed 99. Download speed looks ok at around 60 although does make it up 70 on good days normally. Download speeds on plusnet copper wire connection have been in steady decline for the past year. But theres a sting in the tail, as upload speed is reduced from up to 19mb to up to 9. I lost 66% of speed download, the upload seem to stay around 17mb. Download speed seems to have improved a bit over the past while its been on since just after 7am. But theres a sting in the tail, as upload speed is. Our broadband speed tester will give you accurate download speeds. If these checks dont resolve the problem, the next step would be to connect your router directly to the test socket, which is under the faceplate of your master socket and seeing if the connection stabilises.
I have downloaded and run the wushowhide utility yet my download speed is still horrible. Just wondering if any other plusnet users who use steam are seeing a variable download rate regardless of whatever steam server location you use. This has been happening for the past couple of days, and nobody at telstra tech support has been able to tell me what is wrong. Jun 28, 2016 plusnet is cranking up download speeds from 38mb to 52mb for unlimited fibre broadband customers. Before i signed up to this unlimited package i was averaging 15mbs. Before connection router was giving download speeds around 4mb and upload 1mb. Our free internet speed test checks your broadband speed in an instant. Safeguard online parental controls easily block or allow websites and categories with no download needed.
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